Refund Policy
Last updated October 29, 2026
This policy covers Sound In Motion Pro subscriptions bought on the website soundinmotionapp.com. Those orders are sold by our online reseller Paddle.com, the Merchant of Record, who processes the refund. Subscriptions bought in the app through Apple's App Store are refunded by Apple under its own policies: request those at reportaproblem.apple.com.
14-day money-back guarantee
If Sound In Motion Pro isn't right for you, you can ask for a full refund within 14 days of a payment: your first payment or any renewal. You don't need to give a reason.
How to ask for a refund
- Use the link in your Paddle receipt email, or contact Paddle at https://paddle.net, or
- email [email protected] from the address you bought with, or with your order number.
Refunds go back to the payment method you used. They usually appear within 5 to 10 business days, depending on your bank.
What happens after a refund
A refund ends the subscription it was for, and Pro features stop on your devices within a few days. Your projects stay on your devices, and productions you've already made with Sound In Motion sounds keep their license, as the Terms describe.
Cancelling instead
You can cancel at any time from your account at https://app.soundinmotionapp.com/account. Cancelling stops the next renewal; you keep Pro until the end of the period you paid for. Cancelling on its own doesn't refund the current period: ask for a refund as above if you're within 14 days.
Your rights
Nothing in this policy limits rights you have under consumer law, such as the right of withdrawal in the EU and the UK.
Contact
Amir Harel, Sound In Motion: [email protected]